10 September 2024
Brave New World
The exhilaration and enthusiasm which followed the passing of the Digital Services Act (DSA) is long over. No matter one’s perspective on the DSA, it seems clear that the party is over and the work begins. One of the perhaps oddest provisions of the DSA is Article 21. It calls for the creation of private quasi-courts that are supposed to adjudicate content moderation disputes. User Rights, based in Berlin, is one of the first organisations to assume this role. Continue reading >>
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16 March 2022
A Self-Regulatory Race to the Bottom through Out-of-Court Dispute Settlement in the Digital Services Act
Art. 18 of the draft Digital Services Act [Art. 21 in the final text] will introduce new dispute settlement processes. This addresses a legitimate policy concern, namely the need to enable effective recourse mechanisms for platform decisions. However, the concept fails when trying to combine the best of two worlds: solving disputes through real courts as well as through self-regulation. Art. 18 [Art. 21 in the final text] DSA raises serious concerns and should be substantially modified. Continue reading >>
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24 June 2021
The Digital Services Act wants you to “sue” Facebook over content decisions in private de facto courts
According to Art. 18 of the Commission’s draft for a Digital Services Act [Art. 21 of the final text], Member States shall certify out-of-court dispute settlement bodies which might - at the request of online platform users - review platform decisions. While well-intentioned, this introduction of quasi-courts is incompatible with European Law. Continue reading >>
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